We Could Not Complete Your Call Please Try Again Iphone 8

If y'all're unable to make or receive calls, or your calls drib unexpectedly, these troubleshooting tips can help. If you're having bug with calls simply while continued to Wi-Fi Calling, read no further and check out Wi-Fi Calling problems instead.

Read me outset

First things first. To make certain your device can make and receive calls, check the post-obit:

 Your device shows at least two signal bars. If in that location are fewer, the point is too low for reliable calls. Bank check out Signal problems / no service troubleshooting.

 Your line is active (prepaid lines must have a balance).

 If y'all have Family Allowances, make sure it isn't blocking calls or has fourth dimension-of-day blocks set.

 Wi-Fi Calling preferences are set to Cellular Preferred or Cellular Only to preclude Wi-Fi Calling issues from interfering with your signal.

 If y'all're calling an international number, check whether you have the correct features on your account. Encounter Stateside calling & texting services. For information nearly making international calls, see Make an international call.

If your device meets all these criteria, and you're still having calling issues, proceed with the troubleshooting steps below.

Tip: If yous need assistance with whatever of the steps in this certificate, visit our Device tutorials page, select your device, and use the search bar to observe what yous're looking for.

Can't make or receive calls

If you can't brand or receive calls; or get busy, fast busy, three beeps, three rising tones, or a "call failed" error when you try to call, outset with these bones troubleshooting steps. For additional iPhone-specific troubleshooting steps, visit Apple tree Support.

Basic troubleshooting

1. Restart your phone.
2. Plough off Wi-Fi to ensure you're using the T-Mobile network.
3. Plough on VoLTE.
4. Uninstall downloaded apps such as calling apps; all blocking, launcher, and home screen apps; and apps you lot downloaded effectually the fourth dimension the problem started. T-Mobile can't support calls on other services such as Google Voice. Contact the app provider if necessary.
5. (iPhone only) Reset the network settings (Settings > General > Reset > Reset Network Settings).
6. Update the device software to the latest version. You tin can do this over Wi-Fi. Visit the Devices page for electric current versions and steps.

Tin't call a specific number or brand international calls

• Make sure the number you lot are dialing doesn't have a 1-700, i-900, or 976 prefix. T-Mobile blocks calls to these numbers.
• Brand sure the number you lot're calling isn't on the device's Block or Spam list.
• Use the dialer to enter the full xi-digit number, instead of using any saved contacts.
• Include whatever state codes or area codes. (Add together a + or 011 to the showtime for Usa numbers.)
• Disable caller ID by dialing *67 before the 11-digit phone number. If the phone call goes through, your number is blocked to them.

Dropped calls

It is normal for calls to drib after eight hours. But if your shorter calls drop oft, try the following:

1. For calls dropping only in specific locations, cheque out our 4G LTE & 5G Network coverage map to determine the level of signal you should await.
2. Brand sure that the touch screen isn't waking upwards during the call. Information technology may wake up if your cheek presses the bear upon screen or your fingers touch the buttons, like the End Telephone call button.
3. Remove whatever cases or covers from the phone. Some protective cases interfere with reception.
4. Update the device software to the latest version. Visit the Devices page for current versions and steps.
5. Try calling in a location that dropped your call before to run into if it happens again.
6. If available, move the SIM card to another T-Mobile device and see if calls go along to drop when yous call from that device. This exam will aid Customer Care diagnose the problem.

All incoming calls go to voicemail

1. Reset your phone call forwarding settings:
   • Punch ##004# on the phone dialer and press Transport to reset decorated, if unreachable, and no reply settings.
   • Dial ##21# on the phone dialer and press Send to reset unconditional call forwarding settings.
2. Brand certain that the number going to voicemail isn't on the device Cake or Spam List.
3. Check that Phone call Waiting is turned on in your telephone settings.
4. Plow off Bluetooth. If Bluetooth is on, the device may be trying to transport the ring to a paired device, and you may miss it.
5. Cheque the notification switch on the side of the phone, if you lot have one. Information technology may make the phone become silent or plow off alerts to anyone who is not a favorite contact, and you may be missing those calls.
6. Phone call your own number to run into if information technology rings before forwarding to voicemail.
7. If available, motion the SIM card to another T-Mobile device and accept someone call you to see whether calls go to voicemail on that device. This examination volition assist Client Care diagnose the problem.

Touch tones don't work

If voicemail doesn't or phone systems (IVRs) don't recognize button presses on your device, check out your device's touch tone settings:

1. Turn on touch tones in your phone settings. Annotation that touch tones may not work if y'all're on a conference phone call.
2. For Android devices:
   • Wipe the enshroud partition to clear arrangement memory.
   • Clear all app caches.
   • Plow off audible touch tones.
3. Update the device software to the latest version. Visit the Devices page for current versions and steps.
4. Call voicemail or a telephone system to test whether touch tones are working as expected. If not, contact u.s.a..

Stuck? Contact u.s.a.

If the phone withal can't make or receive calls after yous've followed these troubleshooting steps, contact us. We may need to cheque your number and the network in your area. If you received error messages or recordings when trying to place a call, be prepared to share those messages with us when you contact us.

If you can't telephone call, contact usa through chat (message u.s.a.), the T-Mobile app , or social (Facebook, Twitter, Google+). Any of our contact options can connect y'all with someone to expect at your account settings and local network details, and file a ticket for any issues.

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Source: https://www.t-mobile.com/support/devices/device-troubleshooting/cant-call-dropped-calls-and-other-calling-issues

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